Remote Customer Service / Office Assistant in Concord, NH

Join New Found Recruitment as a Remote Customer Service / Office Assistant and play a vital role in delivering exceptional client experiences. Based in Concord, New Hampshire, our reputable company values dedication, professionalism, and teamwork. This part-time position offers the flexibility of remote work while contributing meaningfully to our customer service and administrative operations. Key Responsibilities Respond promptly and courteously to customer inquiries via phone, email, and chat. Manage office tasks such as scheduling appointments, data entry, and general administrative support. Build and maintain strong client relationships to ensure high customer satisfaction. Collaborate with team members to meet operational goals and improve service delivery. Accurately document and track customer interactions in company systems for seamless communication. Resolve customer issues efficiently while maintaining a positive and professional attitude. Participate actively in team meetings and suggest improvements to enhance customer experience and office processes. Required and Preferred Qualifications High School Diploma or equivalent is required. Excellent verbal and written communication skills. Preferred: 1+ year experience in customer service or administrative roles. Proficient with Microsoft Office Suite and Google Workspace. Ability to work independently and prioritize delivering outstanding customer service. At New Found Recruitment, we believe our employees are our greatest asset. We foster a collaborative environment focused on growth and professional development, offering opportunities to expand your skills and advance your career. Compensation: $21.99 per year (part-time)