Remote Customer Service / Office Assistant – Concord, NH
Published on CazVidat New Found Recruitment
Explore a part-time Customer Service / Office Assistant job with New Found Recruitment in Concord, NH. Review responsibilities, qualifications, and apply.
Salary
Not provided
Location
United States
Employment type
Part time
Workplace
Remote
Remote Customer Service / Office Assistant – Concord, NH
United States
Job description
New Found Recruitment is seeking a part-time Customer Service / Office Assistant for a role associated with Concord, New Hampshire. The posting describes flexible remote work, but the role is not marked as remote eligible. Confirm the work location and remote-work arrangements with the employer.
About the Role
Support customer service and office operations by responding to inquiries, assisting with administrative tasks, and helping deliver a positive client experience. This position is suited to a dependable communicator who can work independently and collaborate with a team.
Key Responsibilities
- Respond promptly and professionally to customer inquiries across communication channels.
- Assist with scheduling, data entry, and general administrative duties.
- Build positive client relationships and support customer satisfaction.
- Coordinate with team members to support operational goals.
- Document and track customer interactions accurately.
- Help resolve customer concerns with a professional, solutions-focused approach.
- Participate in team meetings and suggest process improvements.
Required and Preferred Qualifications
- High school diploma or equivalent required.
- Strong written and verbal communication skills.
- Customer service or administrative experience preferred; at least one year of customer service experience is preferred.
- Familiarity with Microsoft Office Suite and Google Workspace.
- Ability to work independently while prioritizing excellent customer experiences.
Work Schedule and Growth
This is a part-time position. The employer highlights teamwork, professional development, and opportunities to grow your skills. Pay details were not provided.
How to Apply
Apply through the job posting to be considered by New Found Recruitment. Ask the employer to confirm the work arrangement and schedule.
Frequently asked questions
Is this job fully remote or do I need to be in Concord, NH?
This is a part-time position based in Concord, New Hampshire, but it offers the flexibility of remote work.
What kind of experience do I need to apply for this role?
You should have a high school diploma or equivalent, and preferably at least 1 year of experience in customer service or administrative roles.
What are the main responsibilities of this job?
You will respond to customer inquiries via phone, email, and chat, manage office tasks like scheduling and data entry, build client relationships, and collaborate with the team to improve service.
What skills do I need to be successful in this position?
You should have excellent verbal and written communication skills, be proficient with Microsoft Office Suite and Google Workspace, and be able to work independently while prioritizing customer service.
Are there opportunities for professional development?
Yes, the company fosters a collaborative environment focused on growth and professional development, offering chances to expand your skills and advance your career.