Customer Support Telecalling Associate – Bhopal

Employer: Hr prem
Location: Bhopal, Madhya Pradesh, India
Job type: Full-time
Work arrangement: Work from home
Pay: 18000 per month

Hr prem is hiring a Customer Support Telecalling Associate for Blinkt in Bhopal, Madhya Pradesh. This full-time role involves answering customer calls, resolving inquiries, documenting interactions, and supporting a positive customer experience. The position offers work-from-home flexibility.

Key Responsibilities

• Handle incoming customer calls and respond to questions accurately and promptly.
• Listen carefully, provide helpful service, and resolve customer issues effectively.
• Record customer interactions and resolutions in the company system.
• Work with teammates to improve support processes and customer experience.
• Explain products and services so customers have the information they need.
• Make follow-up calls to check customer satisfaction and support retention.
• Attend training and development sessions to strengthen customer service skills.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Good problem-solving skills and a positive attitude.
• Customer service or call center experience preferred.
• Comfort using basic telecommunication tools and software.
• Willingness to work flexible hours when required.
• Patient, helpful approach to customer support.

Pay and Employment

This is a full-time position with stated pay of 18000 per month. The role is based in Bhopal, Madhya Pradesh, and is described as work from home.