Customer Service Associate Job in Kuniyamuthur, Tamil Nadu

Join Vidhya Thirupathi as a Customer Service Associate at our Kuniyamuthur, Tamil Nadu location. Be a vital part of a medium-sized company dedicated to delivering outstanding customer experiences in a friendly and collaborative environment.

Key Responsibilities

• Assist customers by answering inquiries and providing detailed product and service information.
• Accurately handle cash transactions following company policies.
• Resolve customer complaints promptly and effectively to ensure satisfaction.
• Maintain precise records of customer interactions and transactions.
• Upsell and cross-sell products to enhance the customer experience when appropriate.
• Work collaboratively with team members to meet daily operational goals.
• Continuously identify opportunities to improve service delivery and customer satisfaction.

Required and Preferred Qualifications

• Education: Minimum 10th Pass or equivalent.
• Skills: Excellent communication, proficient cash handling, and strong customer service skills.
• Experience: Prior customer service experience preferred but not mandatory.

You will report directly to the Customer Service Supervisor and collaborate closely with sales and logistics teams to ensure a seamless customer experience. Our company values cross-functional teamwork to enhance service quality and knowledge sharing.

We invest in our employees’ growth, offering ample opportunities to develop your skills and advance your career within the company.

Compensation: ₹13,500 per month