Customer Service & Data Entry Specialist in Hornell, NY
Published on CazVidat Employer
Apply for a full-time, remote-eligible Customer Service & Data Entry Specialist role in Hornell, NY. Earn $35 per hour while supporting customers and records.
Salary
$35 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service & Data Entry Specialist in Hornell, NY
$35 per hour
Job description
We’re seeking a dedicated Customer Service & Data Entry Specialist for a full-time role in Hornell, New York. This opportunity is remote eligible and offers a collaborative, supportive environment where you can help improve customer experiences and maintain accurate records. The pay is $35 per hour.
Key Responsibilities
- Respond promptly and accurately to inbound customer inquiries across multiple channels.
- Enter data accurately and keep customer information up to date in company databases.
- Help resolve customer questions, problems, and complaints with empathy and sound judgment.
- Track customer interactions and log communications for future reference.
- Collaborate with colleagues to support team projects and daily operations.
- Recommend process improvements and enhancements to customer service strategies.
- Use data entry and customer management tools to streamline workflows and support data accuracy.
Qualifications
- Experience in customer service or data entry, with strong multitasking and time management skills.
- At least 2 years of customer service or data entry experience is preferred.
- Proficiency with data entry software and customer management systems.
- Excellent attention to detail, active listening, empathy, and communication skills.
- Customer service or data management certifications are preferred.
Position Details
- Job title: Customer Service & Data Entry Specialist
- Location: Hornell, New York, United States
- Work arrangement: Remote eligible
- Schedule: Full-time
- Pay: $35 per hour
Frequently asked questions
Is this job full-time or part-time?
This is a full-time position based in Hornell, New York.
Can I work remotely for this role?
No, this role is not remote eligible and requires you to work on-site in Hornell, NY.
What kind of experience do I need to apply?
You should have a minimum of 2 years’ experience in customer service or data entry, along with proficiency in data entry software and CRM systems.
What will my main responsibilities be?
You will manage inbound customer inquiries, perform precise data entry, resolve customer issues, track interactions, collaborate with the team, and recommend process improvements.
How much does this job pay?
The compensation is $35 per hour for this full-time position.