Customer Service Representative
External job listingat Infosys BPM
Customer Service RepresentativeTempe, Arizona Responsibilities may include but are not limited to: Experience in order management and customer support, with end
Salary
Not provided
Location
Tempe, United States
Employment type
Full time
Workplace
Not provided
Customer Service Representative
Tempe, United States
Job description
Customer Service RepresentativeTempe, Arizona
Responsibilities may include but are not limited to:
Experience in order management and customer support, with end-to-end ownership of case resolutionStrong communication and stakeholder management skills, including handling escalationsFamiliarity with SAP / Salesforce / MS Office toolsAbility to manage order status, queries, and customer interactions within SLA timelinesA proactive approach to problem-solving and customer satisfaction
QualificationsBasicHigh School Diploma or GED EquivalentAt least 1 year of related work experiencePreferredStrong attention to detail and process adherenceCustomer-focused mindset with the ability to handle complex queries