Customer Service Representative – Atlanta, GA
Published on CazVidat Larry Ballmer
Join Larry Ballmer as a full-time Customer Service Representative in Atlanta, GA. Remote eligible, with pay of $35 per hour. Apply your service skills.
Salary
$35 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative – Atlanta, GA
$35 per hour
Job description
Larry Ballmer is hiring a full-time Customer Service Representative in Atlanta, Georgia. This remote-eligible role offers $35 per hour and is ideal for a customer-focused professional who communicates clearly, solves problems, and helps build customer loyalty.
Key Responsibilities
- Respond promptly to customer inquiries by phone, email, and chat.
- Resolve complaints by identifying appropriate solutions and alternatives.
- Maintain a professional, friendly approach in every customer interaction.
- Record customer interactions accurately in company systems.
- Collaborate with colleagues and other departments to provide seamless service.
- Support new customer onboarding and provide product training as needed.
- Review customer feedback and recommend ways to improve service quality.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication skills.
- One to two years of customer service or related experience preferred.
- Proficiency with customer service software and tools.
- Ability to manage multiple tasks and solve problems effectively.
- CRM experience is a plus.
- Positive attitude and customer-centric approach.
Team and Work Arrangement
Report to the Customer Service Manager and work collaboratively with colleagues across divisions, including sales, to meet customer needs. The position is based in Atlanta, Georgia, and is eligible for remote work.
Compensation and Employment
Job type: Full-time
Pay: $35 per hour
Location: Atlanta, Georgia, United States (remote eligible)
Frequently asked questions
Is this Customer Service Representative position remote?
Yes, this role is remote eligible, allowing you to work from home while supporting customers.
What is the hourly pay for this job?
The position pays USD 35 per hour.
What kind of experience do I need to apply?
You should have 1-2 years of customer service experience preferred, along with strong communication skills and proficiency with customer service software.
What will my main responsibilities be?
You will respond to customer inquiries via phone, email, and chat, resolve complaints, document interactions, assist with onboarding and product training, and collaborate with other departments.
Do I need any specific education or certifications?
A High School Diploma or equivalent is required for this position.
Who will I be working with in this role?
You will work under the Customer Service Manager and frequently interact with sales and other departments to meet customer needs efficiently.