Customer Service Representative - Atlanta, GA
Published on CazVidat Nakata Victor
Join Nakata Victor as a full-time, remote-eligible Customer Service Representative in Atlanta, GA. Manage inquiries and orders for $28 per hour.
Salary
$28 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative - Atlanta, GA
$28 per hour
Job description
Nakata Victor is hiring a full-time Customer Service Representative in Atlanta, Georgia. This role is remote eligible and pays $28 per hour.
About the role
Manage customer questions and complaints across multiple communication channels. You will process orders and modifications, resolve concerns, and escalate complaints when needed. Success in this role requires a calm, professional approach with frustrated customers and comfort working with computers.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers.
- Respond to customer queries and complaints across communication channels.
- Process customer orders and modifications accurately.
- Escalate complaints appropriately.
- Use computers and related systems to support customer service work.
Qualifications
- Experience working with computers.
- Ability to remain calm and professional when customers are frustrated.
- Strong communication and customer-focused problem-solving skills.
Explore related opportunities: Customer Service Representative, remote-eligible customer service, and Customer Service Representative in Cali.
Frequently asked questions
Is this Customer Service Representative position remote?
Yes, this is a full-time role with remote work eligibility based in Atlanta, Georgia.
How much does this job pay?
The pay rate for this position is USD 28 per hour.
What kind of experience do I need to apply?
You should have experience working with computers and customer service software, along with strong communication and problem-solving skills.
What will my main responsibilities be?
You will manage customer queries and complaints across multiple communication channels, process orders and modifications, and escalate issues when necessary.
Do I need to handle difficult customers?
Yes, you need to remain calm and composed when handling frustrated customers, maintaining a positive and professional attitude at all times.