Customer Service Representative – Atlanta, GA (Remote)
Published on CazVidat Nakata Victor
Nakata Victor is hiring a remote-eligible, full-time Customer Service Representative in Atlanta, GA. Handle customer queries, orders, and complaints for $28 per
Salary
$28 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative – Atlanta, GA (Remote)
$28 per hour
Job description
Nakata Victor is hiring a full-time Customer Service Representative in Atlanta, Georgia. This role is remote eligible and pays $28 per hour.
Job overview
Manage customer questions and complaints, process orders and modifications, and escalate concerns through multiple communication channels. Success in this role requires a calm, professional approach when assisting frustrated customers and experience working with computers.
Responsibilities
- Maintain a positive, empathetic, and professional attitude with customers.
- Respond to customer queries and complaints across multiple communication channels.
- Process customer orders and order modifications accurately.
- Escalate complaints when needed and help ensure they reach the appropriate team.
Qualifications
- Experience working with computers.
- Ability to remain calm and professional when customers are frustrated.
- Strong customer-focused communication and problem-solving skills.
Position details
- Employer: Nakata Victor
- Location: Atlanta, Georgia, United States
- Work arrangement: Remote eligible
- Job type: Full-time
- Pay: $28 per hour
Frequently asked questions
Is this Customer Service Representative position remote?
Yes, this is a full-time role with remote work eligibility based in Atlanta, Georgia.
How much does this job pay?
The pay rate for this position is USD 28 per hour.
What kind of experience do I need to apply?
You should have experience working with computers and customer service software, along with strong communication and problem-solving skills.
What will my main responsibilities be?
You will manage customer queries and complaints across multiple communication channels, process orders and modifications, and escalate issues when necessary.
Do I need to handle difficult customers?
Yes, you need to remain calm and composed when handling frustrated customers, maintaining a positive and professional attitude at all times.