Customer Service Representative – Marikina City, Philippines

Lexie Staffing and Business Consulting is hiring a full-time Customer Service Representative in Marikina City, National Capital Region, Philippines. In this on-site role, you will help customers get timely answers, resolve concerns, and navigate the company’s services in a supportive team environment.

Key Responsibilities

• Respond to customer inquiries by phone, email, and chat.
• Listen to customer concerns, identify issues, and provide helpful resolutions with patience and empathy.
• Guide customers on how to use services and products.
• Accurately document customer interactions and feedback in the company database.
• Work with teammates to address escalated concerns and improve service delivery.
• Attend training and workshops to build product knowledge and customer support skills.
• Contribute to a collaborative, positive team environment.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Customer service or related experience is an advantage.
• Basic computer skills and familiarity with customer support software.
• Ability to work effectively with a team.
• Patience and empathy when assisting customers.

Why Join Lexie Staffing and Business Consulting?

This full-time opportunity offers a modern, supportive workplace that values collaboration, inclusivity, and professional development. The company emphasizes career growth and skill-building. Compensation details were not provided in the job posting.

Job Details

• Position: Customer Service Representative
• Company: Lexie Staffing and Business Consulting
• Location: Marikina City, National Capital Region, Philippines
• Work arrangement: On-site; not remote eligible
• Employment type: Full-time

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