Customer Support & Sales Representative in Kanpur, Uttar Pradesh

Join Raj Kumar in Kanpur, Uttar Pradesh as a Customer Support & Sales Representative . We seek a friendly, approachable professional to deliver exceptional customer service and drive sales growth in a full-time role. Key Responsibilities Engage customers via phone, email, and chat to provide product details and resolve issues promptly. Proactively upsell and cross-sell products and services to existing clients. Efficiently manage inquiries and process sales orders. Maintain accurate records of customer interactions and transactions. Monitor customer feedback and share insights with management to improve service quality. Collaborate with team members to optimize customer service processes. Meet personal and team sales targets while ensuring high customer satisfaction. Required and Preferred Qualifications Minimum education: 10th Pass. Excellent verbal and written communication skills. Sales or customer service experience preferred but not required. Knowledge of sales techniques and CRM tools is a plus. Ability to multitask in a fast-paced environment. Basic computer skills and familiarity with common software applications. At Raj Kumar, we foster a collaborative work environment where every team member’s voice is valued. You will report directly to the Customer Service Manager and work closely with sales and marketing teams to enhance service delivery. We are committed to employee growth and offer professional development opportunities to help you advance your career.