Customer Support and Tele Sales Representative in Bengaluru, Karnataka

Join Jason Cruz as a Customer Support and Tele Sales Representative based in Bengaluru, Karnataka, India. This full-time role offers an exciting opportunity to engage with customers, promote products, and provide exceptional service in a collaborative and growth-oriented environment.

Key Responsibilities

• Handle incoming customer inquiries with accurate and timely responses.
• Conduct tele sales to promote company products and services effectively.
• Maintain and nurture customer relationships through follow-ups and issue resolution.
• Document all customer interactions and update records accurately in CRM systems.
• Collaborate with team members to enhance service quality and share insights.
• Meet or exceed sales targets and performance goals set by management.
• Participate actively in team meetings and contribute feedback for continuous improvement.

Required and Preferred Qualifications

• High School Diploma or equivalent educational qualification.
• Excellent verbal and written communication skills.
• Experience in customer support or tele sales preferred but not mandatory.
• Proficiency with CRM software and Microsoft Office Suite.
• Ability to multitask and work effectively within a team environment.
• Strong problem-solving skills to proactively address customer concerns.
• 1-2 years of relevant work experience is an advantage.

Reporting directly to the Customer Support Manager, you will collaborate closely with sales and marketing teams to ensure seamless customer satisfaction. Jason Cruz is committed to your professional growth, offering a supportive workplace that values teamwork and communication.