Customer Support Executive Job in Hyderabad, Telangana

Tharuni is hiring a dedicated Customer Support Executive in Hyderabad, Telangana, India. This contract role is perfect for any graduate eager to launch a career in customer service within a fast-paced, engaging environment. Join our team and directly contribute to enhancing customer satisfaction and loyalty. Key Responsibilities Provide exceptional customer service by responding promptly to inquiries and resolving issues via phone, email, or chat. Maintain comprehensive knowledge of our products and services to assist customers effectively. Accurately document customer interactions in the support system to ensure quality and continuity. Follow up with customers to ensure satisfaction and ongoing engagement. Collaborate with team members to improve service quality and share valuable customer feedback. Participate actively in team meetings and training sessions to upgrade skills and stay current with company policies. Meet performance targets including response time, resolution rate, and customer satisfaction scores. Qualifications Education: Any Graduate Skills: Strong communication skills focused on customer service excellence. Experience: Prior customer support experience preferred but not mandatory. At Tharuni, you will work alongside motivated professionals dedicated to delivering top-tier support. Reporting directly to the Customer Support Manager, you will receive guidance for your professional growth. You will also collaborate cross-functionally with sales and technical teams to ensure a holistic approach to customer service. This role offers excellent growth opportunities within the company and a culture that promotes open communication and continuous learning. Location: Hyderabad, Telangana, India Job Type: Contract Salary: ₹16,000 per month