Customer Support Executive – Dwarka Sector 7, Delhi
Published on CazVidat Shiani Creation Pvt. Ltd.
Apply for a full-time Customer Support Executive job in Dwarka Sector 7, Delhi. Shiani Creation Pvt. Ltd. seeks strong communicators; pay is 12000 per month.
Salary
₹12,000 per month
Location
Dwarka Sector 7, Delhi, India
Employment type
Full time
Workplace
Not provided
Customer Support Executive – Dwarka Sector 7, Delhi
₹12,000 per month
Job description
Shiani Creation Pvt. Ltd. is hiring a full-time Customer Support Executive in Dwarka Sector 7, Delhi, India.
In this on-site customer support role, you will assist customers by phone, message, and email. You will resolve customer concerns, provide accurate information, document interactions, and collaborate with your team to improve service.
Key Responsibilities
- Respond to customer calls, messages, and emails promptly and professionally.
- Understand customer concerns and help resolve issues.
- Provide clear and accurate information about products or services.
- Maintain organized records of customer interactions.
- Work with colleagues to improve the customer experience.
Requirements
- 12th-grade education or equivalent.
- Good communication skills and a friendly, helpful attitude.
- One to two years of experience preferred.
- Basic computer skills; CRM knowledge is a plus.
Job Details
- Employer: Shiani Creation Pvt. Ltd.
- Location: Dwarka Sector 7, Delhi, India
- Job type: Full-time, on-site
- Pay: 12000 per month
Frequently asked questions
Is this position remote or on-site?
This is an on-site position located in Dwarka Sector 7, Delhi, and remote work is not eligible.
What is the monthly salary for this Customer Support Executive role?
The salary for this role is INR 12,000 per month.
What kind of experience do I need to apply for this job?
You should have 1–2 years of customer support experience preferred, along with basic computer skills and familiarity with CRM systems as a plus.
What are the main responsibilities of this Customer Support Executive position?
You will respond to customer inquiries via phone, email, and messaging, provide accurate information, resolve issues, maintain detailed records, and collaborate with the team to improve customer service.
What education level is required for this job?
The minimum education requirement is 12th pass or equivalent.