Customer Handling Specialist in Rishikesh, Uttarakhand

Satyam Bhutyani is hiring a full-time Customer Handling Specialist based in Rishikesh, Uttarakhand, India. This role is essential for delivering excellent customer service and ensuring positive client interactions.

Key Responsibilities

• Provide exceptional customer service by promptly addressing inquiries and resolving issues.
• Engage with customers to understand their needs and recommend suitable products or services.
• Maintain accurate records of customer interactions and transactions for reporting.
• Collaborate with team members to enhance customer service strategies and processes.
• Handle sales transactions and assist in upselling products when opportunities arise.
• Communicate professionally with customers via phone, email, and in-person channels.
• Monitor customer feedback and coordinate with management to implement improvements.

Required and Preferred Qualifications

• High School Diploma or equivalent.
• Strong customer service skills focused on customer satisfaction.
• Proficient sales skills with effective communication to drive sales.
• Excellent verbal and written communication skills.

The role offers a collaborative team environment with clear reporting relationships. Opportunities for cross-functional collaboration with sales and management teams will help ensure seamless customer experiences.

Location: Rishikesh, Uttarakhand, India

Compensation: ₹8000 per month

Employment Type: Full-time, on-site position (remote not eligible)