Part-Time Customer Service Job in California, Maryland
Published on CazVidat FedEx
Explore a FedEx part-time customer service job in California, Maryland, paying $25 per hour. Support customers and collaborate with a friendly team.
Salary
$25 per hour
Location
California, Maryland, United States
Employment type
Part time
Workplace
Not provided
Part-Time Customer Service Job in California, Maryland
$25 per hour
Job description
FedEx is seeking a part-time customer service team member in California, Maryland. This on-site role offers flexible part-time work and the opportunity to support customers while contributing to a collaborative team.
Key Responsibilities
- Assist customers with a friendly, professional approach.
- Respond to inquiries and resolve customer issues effectively.
- Work with team members to meet daily operational goals and support customer satisfaction.
- Use problem-solving skills to address concerns and suggest service improvements.
- Keep organized records of customer interactions and feedback.
- Adapt to daily priorities and complete tasks on time.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Customer service experience preferred.
- Good time management and organizational skills.
- Ability to work collaboratively with a team.
- Basic familiarity with customer service software and tools.
Pay and Work Environment
Pay: $25 per hour. This position is part-time and not remote. FedEx describes a supportive, inclusive work environment where employees are encouraged to share ideas and collaborate across departments.
Frequently asked questions
Is this a full-time or part-time position?
This is a part-time customer service role based in California, Maryland.
What is the hourly pay for this job?
The position pays USD 25 per hour.
Do I need prior customer service experience to apply?
Customer service experience is preferred but not strictly required for this role.
What kind of schedule can I expect?
The job offers a flexible schedule to accommodate your availability.
What are the main responsibilities in this role?
You will engage customers professionally, handle inquiries and issues, work with the team to meet goals, and maintain accurate records of interactions.