Part-Time Virtual Medical Assistant – Behavioral Health in New York

Are you an experienced Medical Virtual Assistant with behavioral health expertise in New York? Jedalyn Bocago is seeking a dedicated Part-Time Virtual Medical Assistant to support an independent psychiatric nurse practitioner managing both telehealth and in-person patients.

Key Responsibilities:

• Schedule appointments and send timely reminders to patients
• Handle patient intake and verify insurance details
• Manage patient portal messages and route them appropriately
• Prepare prior authorization paperwork for treatments and medications
• Submit and follow up on insurance claims to ensure timely reimbursements
• Send pre-approved patient communications maintaining HIPAA compliance
• Log prescription refill requests for provider review and approval

Qualifications:

• Behavioral or mental health practice experience in New York is required
• Strong understanding of healthcare administrative workflows
• Comfortable with HIPAA-compliant communication and data handling
• Excellent organizational skills and attention to detail

Preferred Skills:

• Experience with Valant electronic health record system
• Advanced medical billing and insurance claims processing expertise

This is a remote, part-time opportunity ideal for professionals seeking flexible work supporting behavioral health care.