Remote Customer Service Representative - Moberly, MO

Jennifer is hiring a part-time Customer Service Representative serving customers in Moberly, Missouri. This role is described as remote and offers flexible hours, while the posting lists remote eligibility as false. Confirm the work location and schedule with Jennifer before applying.

Key Responsibilities

• Support customers by phone, email, and chat, answering questions and resolving issues promptly.
• Communicate clearly and help customers feel heard and valued.
• Use sound judgment to address complaints and identify appropriate solutions.
• Manage time effectively while responding to customer requests and meeting service-level expectations.
• Record customer interactions accurately in the company database.
• Work with teammates to improve customer service procedures and efficiency.
• Participate in team training and development sessions.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Problem-solving ability and a proactive approach to customer support.
• Comfort using technical tools and customer service platforms.
• Previous customer service experience preferred.
• Ability to work independently and manage time in a remote environment.
• Ability to follow schedules and meet service expectations.

Pay and Benefits

The listed pay is $35,000 per year for this part-time position. The posting also highlights flexible working hours, work-life balance, an inclusive and collaborative culture, and opportunities to develop a customer service career. Confirm pay details and benefits with Jennifer.

Location

Moberly, Missouri, United States. The position is labeled remote, but remote eligibility is listed as false; clarify whether the work is remote or on-site before applying.