Sales Professional (0985)

About the role

The Sales Professional makes clients’ needs their primary focus. The role involves establishing client relationships, listening to clients to anticipate their needs, and taking personal responsibility for their requests. The Sales Professional stays up to date on company merchandise and new products, and creates memorable service through storytelling and hospitality, with a passion for timepieces and/or jewelry.

Responsibilities

• Present products confidently, using storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele using the company CRM platform and a focus on relationship building.
• Develop and maintain knowledge of the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
• Maintain a professional attitude and conduct business with integrity.
• Comply with company guidelines, policies, and procedures outlined in company publications.
• Assist team members and build effective working relationships.
• Turn clients over to another team member when required to best serve their needs.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Use company systems, hardware, and software independently as required for the role.
• Complete administrative responsibilities and tasks that support the Client Experience.
• Take in and deliver client repairs when required.
• Perform other duties and responsibilities as assigned by management.

Requirements

• Stand for long periods of time.
• May be required to lift packages or boxes.

Key facts

• The role focuses on client relationships, product knowledge, storytelling, and hospitality.
• Responsibilities include building a clientele using the company CRM platform.
• The role requires standing for long periods; lifting packages or boxes may be required.