Part-Time Customer Service Representative in Dallas, TX

RecruitHub Inc. is hiring a part-time Customer Service Representative in Dallas, Texas. Join a collaborative team focused on delivering helpful, reliable customer support. In this frontline role, you’ll represent the company and help create a positive experience across customer interactions.

Key Responsibilities

• Assist customers by phone, email, and chat, resolving questions and service issues efficiently.
• Share accurate information about products and services to support customer satisfaction.
• Respond to complaints with empathy and professionalism, working toward timely solutions.
• Document customer conversations, feedback, and recurring trends in company records.
• Collaborate with teammates and other departments to improve the customer experience.
• Attend training to strengthen product knowledge and customer service skills.
• Introduce customers to relevant new services and features.

Required and Preferred Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Customer-focused approach and ability to understand customer needs.
• Problem-solving skills and sound judgment when addressing service issues.
• Ability to work collaboratively as part of a team.
• Previous customer service experience preferred; it is not required.

Team and Work Environment

This part-time Customer Service Representative reports to the Customer Service Manager and works with colleagues across departments to support a seamless experience at every customer touchpoint. RecruitHub Inc. values a supportive workplace where employees are encouraged to contribute, develop their skills, and help improve service.

Location: Dallas, Texas, United States. This position is not remote.