Automotive Shop Service Manager in Chicago, IL
Published on CazVidat Auto Shop Inc
Auto Shop Inc is hiring a full-time Automotive Shop Service Manager in Chicago, IL. Lead shop operations, support staff, and earn $70,000 per year.
Salary
$70,000 per year
Location
Chicago, Illinois, United States
Employment type
Full time
Workplace
Not provided
Automotive Shop Service Manager in Chicago, IL
$70,000 per year
Job description
Auto Shop Inc is hiring a full-time Automotive Shop Service Manager in Chicago, Illinois. This on-site role is ideal for a customer-focused leader who can coordinate daily shop operations, support automotive technicians and service advisors, and deliver a positive customer experience.
Key Responsibilities
- Oversee daily shop operations and ensure work is completed efficiently and meets customer expectations.
- Manage, guide, and support automotive technicians and service advisors.
- Build customer relationships and respond to questions and concerns to improve service quality.
- Monitor inventory and order parts to maintain service availability.
- Schedule work to balance technician workloads and improve turnaround times.
- Lead regular staff meetings to share updates and encourage teamwork.
- Review performance metrics and identify opportunities to improve service delivery.
Required and Preferred Qualifications
- High school diploma or GED.
- Strong customer service and communication skills in both English and Spanish.
- Organizational skills and attention to detail.
- Team leadership or management experience, ideally in an automotive service environment.
- Familiarity with automotive systems and repair processes preferred.
- Proficiency with service management software and tools.
- Two to five years of relevant automotive service management experience.
Compensation and Employment
Salary: $70,000 per year.
Schedule: Full-time, on-site in Chicago, IL.
Join Auto Shop Inc and help lead a collaborative team focused on efficient operations and customer satisfaction.
Frequently asked questions
Is this position full-time or part-time?
This Automotive Shop Service Manager role is full-time.
Where is the job located and is remote work an option?
The position is based on-site in Chicago, Illinois, and remote work is not available.
What kind of experience do I need to qualify for this job?
You should have 2 to 5 years of relevant experience in automotive service management.
What are the main responsibilities of this Service Manager role?
You will oversee daily shop operations, manage a team of technicians and advisors, handle customer relations, manage inventory, optimize scheduling, and use performance metrics to improve service.
What educational background or skills are required?
A High School Diploma or GED is required, along with excellent customer service skills, bilingual English and Spanish communication, and proficiency with service management software.
How much does this job pay?
The salary for this position is $70,000 per year.