Part-Time BPO Telecaller Job in Thenali, Andhra Pradesh

Lokesh is hiring a part-time BPO Telecaller in Thenali, Andhra Pradesh, India. Join our fast-growing BPO team and deliver outstanding customer service in a supportive and flexible work environment.

Key Responsibilities

• Engage customers through phone calls to provide information and resolve inquiries promptly.
• Maintain professionalism while delivering excellent customer service.
• Identify customer needs and offer tailored solutions to improve satisfaction.
• Accurately document customer interactions and resolutions.
• Assist in lead generation and promote company services to potential clients.
• Collaborate with team members to enhance service quality and share best practices.
• Consistently meet or exceed daily performance targets and KPIs.

Required and Preferred Qualifications

• Bachelor's Degree in any discipline.
• Excellent communication skills in English and local languages.
• Strong customer service orientation and problem-solving abilities.
• Previous experience in telecalling or BPO roles preferred but not mandatory.
• Familiarity with CRM software and basic computer skills is a plus.
• Adaptability and eagerness to learn in a fast-paced environment.

At Lokesh, we offer clear career growth opportunities, a collaborative culture, and a modern workplace promoting work-life balance. This part-time role is remote eligible, allowing flexibility to thrive professionally and personally.