Customer Service Representative
External job listingat NBHP Paint Shop
NBHP Paint Shop seeks a customer service representative to assist customers, resolve issues, process requests, and meet service performance goals.
Salary
Not provided
Location
Naval, Philippines
Employment type
Full time
Workplace
Not provided
Customer Service Representative
Naval, Philippines
Job description
About the role
NBHP Paint Shop is seeking a customer service representative to respond to customer inquiries, provide information, resolve issues, and process requests.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints or issues efficiently and escalate complex problems when necessary.
- Process orders, forms, applications, and requests.
- Stay updated on product knowledge, system updates, and company policies.
- Meet performance goals related to response time, customer satisfaction, and issue resolution.
Requirements
- High school diploma or equivalent; a bachelor’s degree is a plus.
- Proven customer service experience or related experience in a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
How to apply
Apply directly on CazVid.
Key facts
- A high school diploma or equivalent is required; a bachelor’s degree is a plus.
- Customer service or related experience in a similar role is required.
- Responsibilities include responding to inquiries, resolving issues, and processing requests.
- Apply directly on CazVid.
Estimated salary
Estimated salary for customer service in PH: PHP 20,500 - 28,500 per month, based on 34 CazVid job posts that state their pay. This is an estimate, not the salary offered.
Frequently asked questions
What does the customer service representative do?
The role responds to customer inquiries, provides product and policy information, resolves issues, and processes orders and requests.
What qualifications are required?
A high school diploma or equivalent and proven customer service or related experience in a similar role are listed. A bachelor’s degree is a plus.
How can I apply?
Apply directly on CazVid.
How much does this job pay?
This listing does not state the pay. As a reference, the estimated salary for customer service in PH is PHP 20,500 - 28,500 per month, based on 34 CazVid job posts that state their pay. This is an estimate, not the salary offered.