Part-Time Customer Service Representative in New York City, NY
Published on CazVidat Shophia Linnar
Join Shophia Linnar as a part-time customer service representative in New York City. Earn $30 per hour, help customers, and work flexible hours on-site.
Salary
$30 per hour
Location
New York City, New York, United States
Employment type
Part time
Workplace
Not provided
Part-Time Customer Service Representative in New York City, NY
$30 per hour
Job description
Shophia Linnar is hiring a Part-Time Customer Service Representative in New York City, New York. This on-site role pays $30 per hour and offers flexible hours in a collaborative, customer-focused environment.
About the Role
Help customers get timely, effective support while contributing to a positive customer experience. You will report to the Customer Service Manager and collaborate with colleagues and other departments to support seamless service delivery.
Key Responsibilities
- Respond to customer inquiries by phone, email, and chat in a friendly, professional manner.
- Resolve customer concerns by identifying and providing effective solutions.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate priority issues for timely resolution.
- Provide information about products, services, and company policies.
- Collaborate with team members and share customer service best practices.
- Stay informed about company products, services, and policies.
Qualifications
- High school diploma or equivalent required.
- Customer service or related experience preferred.
- Strong verbal and written communication skills.
- Problem-solving ability and attention to detail.
- Familiarity with customer service software and tools is a plus.
- Availability to work flexible hours based on business needs.
- Positive attitude and a genuine interest in helping others.
Compensation and Work Arrangement
- Pay: $30 per hour
- Job type: Part-time
- Location: New York City, New York, United States
- Work arrangement: On-site; remote work is not available.
If you are a communicative, solutions-focused professional who enjoys helping customers, apply to join Shophia Linnar’s customer service team.
Related Opportunities
- Virtual Assistant in New York
- Cashier in New York
- Part-Time Administrative Assistant
Frequently asked questions
Is this a remote job or do I need to work on-site?
This position is not remote; you will need to work on-site in New York City.
What kind of schedule can I expect for this part-time role?
The job offers flexible hours based on business needs, allowing some adaptability in your schedule.
What experience do I need to apply for this customer service role?
A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory.
How much does this job pay?
The pay rate is USD 30 per hour.
What will my main responsibilities be as a customer service representative?
You will respond to customer inquiries via phone, email, or chat, resolve issues efficiently, keep accurate records, escalate priority concerns, and provide detailed product and service information.
Who will I report to and how will I collaborate with others?
You will report directly to the Customer Service Manager and work collaboratively with team members and other departments to ensure excellent service delivery.