Sales Customer Service Representative

Department: Sales & Marketing Responsibilities: - Inquiry Management: Respond to calls and emails promptly to provide product and service information. - Problem Solving: Resolve customer complaints by identifying fast, effective solutions. - Order Support: Assist with order processing and maintain accurate customer records. - Collaboration: Work with other departments to address client concerns and ensure service excellence. - Process Improvement: Identify ways to enhance the customer experience and suggest workflow improvements. - Compliance: Maintain high standards by adhering to company policies and service level agreements. Requirements: - Graduate of BSBA Marketing Management, BS Customs Administration, or related courses. - Exceptional communication and professional etiquette. - Strong organizational skills and attention to detail. Job Type: Fulltime Location: 8119 RR Building, San Dioniso, Parañaque City, Metro Manila HOW TO SEND YOUR Mr. Jolo