Customer Service Associate (Part-Time) in Delhi, India

Join a collaborative customer service team in Delhi, India. In this part-time role, you’ll assist customers, resolve inquiries, and help improve service delivery. The position offers remote eligibility and opportunities to work with sales and technical support teams.

Key Responsibilities

• Respond to customer inquiries professionally and courteously.
• Resolve customer issues and support customer satisfaction.
• Manage time effectively to meet customer needs.
• Work with team members to improve operational efficiency.
• Maintain organized records and documentation.
• Adapt to a range of tasks and responsibilities.
• Use technical skills to assist customers and explain available products and services.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to collaborate in a team environment.
• Customer service experience preferred; at least one year in a customer-facing role is preferred.
• Basic sales skills or familiarity with sales processes is a plus.
• Familiarity with organizational software and tools.

Team and Work Environment

You’ll report to the Customer Service Manager and collaborate with sales and technical support teams. The workplace emphasizes teamwork, continuous learning, flexibility, and work-life balance.

Pay and Schedule

Pay: 10000 per month. The posting lists the job type as full-time, although the title and description refer to part-time work. Confirm the expected schedule with the employer.

Location: Delhi, Delhi, India. Remote eligibility is listed.